Our warranty policy is based on the terms set forth by the manufacturer of your product. Coverage and duration may vary depending on the product and brand. Please refer to the individual product page for specific warranty terms.
What Is Typically Covered
- Manufacturer defects (e.g., faulty seams, cracks from production)
- Material failure under normal use
- UV protection issues (if advertised as UV-stabilized)
- Structural integrity under standard installation and usage
What Is Not Covered
- Damage due to improper installation, misuse, or modification
- Cracks or damage from transport, drops, or external impact
- Use of the tank with unsupported chemicals or liquids
- Wear and tear from non-standard usage, such as pressurizing non-pressure-rated tanks
Warranty Claim Process
1. Gather Required Info
Prepare your:
- Order number
- Product name/model
- Detailed description of the issue
- Photos or video clearly showing the problem
2. Submit the Warranty Claim Form
Complete the form below and upload all required documentation and media.
3. Claim Review
Our team will assess the claim according to the manufacturer's warranty terms. You may be asked to provide additional details.
4. Next Steps
If your claim is approved, we’ll coordinate the next steps — this may include a replacement, repair, or refund as determined by the manufacturer.
Note:
- Warranty claims are subject to manufacturer approval.
- Some manufacturers may require return of the defective product for inspection.
- Claims must be submitted within the warranty period specified on the product page.